This section lists the answers to the questions that we most often recieve about SkySafari, SkyWire, and SkyFi via telephone and e-mail. You might try checking this page first if you have a question -- you'll probably find the answer faster here!
Questions (and answers) are organized into these general topic areas:
SkySafari Questions - questions about our iOS apps - SkySafari, SkySafari Plus, and SkySafari Pro.
SkySafari Mac Questions - questions about our versions of SkySafari for macOS.
SkySafari Android Questions - questions about our versions of SkySafari for Android.
SkyFi Questions - questions about our SkyFi wireless telescope controller.
SkyFi Quick Start Guide - question about how to set up the SkyFi wireless telescope controller.
SkyWire Questions - questions about our iPhone serial cable accessory.
Configuring Windows Ad Hoc Network - questions about how to configure a Windows 8/10 ad hoc network
Submit a ticket - Still having trouble? Submit a ticket.